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  • becoming a total quality negotiator
    Becoming a Total Quality Negotiator

    The book spells out the tactics, strategies and techniques that permit all categories of per- sons (individuals, businesspersons, politicians, administrative officials, diplomats, economic operators and institutions) to obtain satisfaction…

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  • Keychains

    An Introduction to Computer Networks is a free and open general-purpose computer-networking textbook, complete with diagrams and exercises. It covers the LAN, internetworking and transport layers, focusing primarily on…

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  • The beginner’s guide to making a training video

    Making a training video can become a labyrinth if you do not have the appropriate know-how. This eBook will help you understand the entire process and…

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